Robyn writes:
There has been an issue of SPAM populating the inbox of my xbox live account. For those who are not sure what qualifies as SPAM, SPAM is many copies of the same message sent out to users who did not opt to receive them. These messages have consisted of anything from a voice invite to a 10th prestige lobby to a link to a website that insists it will generate microsoft points but will likely install some crippling malware. I do not know if this problem is widespread, but I do know of at least three people (including myself) who are receiving these so that makes a trend. I submitted a letter to xbox.com detailing my issue and asked for some kind of fix. A transcript of the letter can be found in the comments section of this blog.
The fix I requested could be anything from a system update that filters SPAM much like a POP3 e-mail client (hmm MSN perhaps?) to a mere button that disables messaging from people not in your friends list. A simple script that checks the header of the message to see how many people its been sent to could initiate a function to check a user's history of messaging followed by automated warnings and an eventual ban would not be tough. Prepare to be receiving spam on a regular basis though because the response I received was disheartening. A transcript of the message received back from xbox can be found in the comments section of this blog.
The letter sent to me by XBox Live Support representative Naya, ticket # 1129131637, basically said that what I'm asking is beyond the expected functionality of the current XBox network and that my suggestion will be forwarded to their development team. This would be the same team that recently brought us updates like USB mass storage support and avatars. Here is what happened to my issue: sent out from my computer, received in a queue of support tickets at the front line customer service department, is reviewed, scoffed at, assigned a low priority, forwarded to their development team who has better things to do, and a polite, upbeat refusal is sent out with just a hint of bad grammar and sprinkled with mispellings.
**Post Script** Forum searches online show that others are experiencing spam and a quick Google search yields "How-Tos" on live spamming.
http://www.xbox360forum.com/xbox-forum/threads/75861-Spam-Messages
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Being one who experiences this SPAM as well, I agree that it insanely irratating and steps should be taken to control it.I'm willing to tolorate game invites even if it's from somone I don't know, but when I receive a message selling a Tenth prestige gamertag, or a trick for 1600 microsoft points, it becomes extremtly annoying. Given the capabilites Microsoft has, the messures to keep this from happening should already be in place.
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